Nothing was an issue whether relating to requests for documentation (regulatory compliance, fire certification, risk & safety management systems etc) or making adjustments to the structure / positioning etc during install down to 24/7 contact details in case of problems (which did not have to use as it was all perfect). An exemplary company in an industry where it is the norm to deal with businesses whom just want your cash and don't care about you the customer once the contract is executed. Use Them, Use Them, Use Them! Don't look elsewhere as if our experience is a reflection of their usual customer focused approach then you can't fail to be anything but satisfied........ From a personal perspective having previously been part of the leadership team of the worlds largest travel and tourism business where customer satisfaction dictates profit / loss Events Under Canvass would be classed as exceeding expectations and an example of how to do things right. They were that good.
I cannot recommend Events Under Canvas enough... from the very first call to book my daughters 21st, to the dismantling the day after, they were fantastic ... a totally stress free experience and a joy to deal with! Our guests were blown away by the stunning Tipi and all the the added accessories - we had a truly magical evening. We will definitely be using them again!
Events Under Canvas are a highly professional and engaging company who had a genuine desire to make our wedding day as perfect as possible. The Operations Manager and his team were particularly excellent in finalising all the details and didn't leave the site until we were 100% happy - going above and beyond to ensure that we were completely set to host the most amazing day of our lives. We happened to have rain on our special day, but the beautiful tipis meant that this didn't even phase us or any of our guests. The set up was beautiful and all of the tipis looked amazing. Thank you so much to everyone involved, from beginning to end you made our entire wedding experience an absolute pleasure. Xxx
Fantastic company to work with from start to finish! All staff members were incredibly polite and enjoyable to work with from set-up through to service on the day of the wedding! We couldn't thank the co-coordinators enough as they helped us to create the exact atmosphere for our wedding we were striving for. We can't recommend the team enough and I wouldn't consider going anywhere else!
The service we received from Events Under Canvas from the first enquiry we sent to the team putting up and taking down the tents was fantastic! The team were so supportive throughout the planning stages, coming out for a site visit and over email which made the whole process easy and stress free. Their pricing is competitive and transparent and there was never any pressure to book extras or use their suppliers which was a refreshing attitude to find in the wedding world! I could not recommend Event Under Canvas enough. The tipis looked amazing and everything worked perfectly! Thank you!
A massive thank you to you guys and your team for making it so fabulous. From day one you’ve been awesome to deal with, so organised and a huge boost of confidence for me when putting the whole thing together. Loved loved loved working with you all on it and the overwhelming love we felt from you all just added to the magic.
The team from Events Under Canvas were awesome at each and every stage of the process, providing not just an amazing tipi venue for my party, but also leading on event design, sourcing and selection of suppliers, caterers and entertainment. I would have absolutely no hesitation in recommending them, especially where you are looking for high attention to detail and top-notch service.
Getting tipis was hands down the best decision we made for our wedding
Just a note to say how wonderful using your service has been. Our daughter April got married on Sunday at our home in Stebbing and it was the idea of April and her fiancé Simon to create a Festival feel. Your tipi’s did the job perfectly and looked fantastic! Your staff are a credit to you and were a pleasure to deal with. A particular mention must go to Hugh and the team for both their professional skills but also their friendly manner. We were all very impressed.
I would like to thank you and the team for all the hard work arranging and setting up the sail cloth tent. It is a beautiful place to hold a wedding and the guests were in awe of it. The whole team were fantastic and stayed so cool and calm. I hope I get a opportunity to work with you all in the future.
When asked to organise a party for my clients 40th I knew Events Under Canvas would be ideal. From the initial enquiry until the day itself when the tipis were being built the service was impeccable. All staff members are knowledgeable and keen to assist you the customer. When liaising with Jenna she understood our desire to create a sundowners vibe with the tipis. She was open to me bringing a production company in and was always on the end of the phone if I had a question. The quality of the tipis is superb and they provided the perfect structure for my clients event. Thank you to all the team and I cant wait to work with you again.
I cannot recommend Events Under Canvas highly enough! From my initial enquiry through to the day that the tipi was finally taken down, the service has been exceptional
I have worked in events from Rave to Royal wedding for 15 years and Events Under Canvas were by far the best tent company that I have worked with. Incredible service pre and post install, great additional options and beautiful end piece that absolutely makes the event. I cannot recommend them enough!
We simply can’t thank you enough for everything - our 40th party was unique and wonderful thanks only to your unique and wonderful company and staff. The fairy lights, the “DANCE” lights, the chandeliers, the chill out furniture, the rustic bar and barrels, the cosy furry rugs - I could keep going! Such detail and so wonderfully fresh and unique. We had so many comments on the night about the Wow Factor of the party and this was all down to your beautiful tipis! Your staff were all so helpful, accommodating, efficient and knowledgeable - they (and you) helped me through the whole process - not least the unexpected, unprecedented rain just 2 days before the party; so impressive that the tipis withstood the torrential storm.
Events Under Canvas provided us with an amazing service, and added that festival style quality to our wedding day. The staff were super friendly and helpful, from the guys sending us emails and giving us information, to the guys doing the set up and take down of the tipi. We honestly couldn't have asked anything more of Events Under Canvas and would recommend them to anyone looking for a marquee with a difference for any event. Thanks guys.
We were very impressed with Events Under Canvas from start to finish. Nothing was too much trouble, they were very accommodating and everyone had an absolutely wonderful time and were blown away with the Tipis.
The whole team at Events under Canvas were brilliant. Everyone said that the tipis, all the furniture, lighting and disco ball were just stunning. The whole team were really helpful throughout the process. We will never forget our wedding reception and many said it was the best reception they have ever been to and this would not have happened without the help from EUC.
I can thoroughly recommend Events Under Canvas for any scale of event. Their 'can do' attitude is wonderful to work with and the tipis are absolutely beautiful!
Dealing with a company like Events Under Canvas meant that the few days before our wedding was really fun and not at all stressful! I would definitely recommend this company.
Events Under Canvas were helpful, friendly, professional and nothing was too much trouble, even last minute requests were no problem.